Your Privacy Matters

Information we collect

We collect information in the following ways:

• Information you provide: your name, email address, shipping and billing address, phone number, and order details when you make a purchase or contact us.
• Payment information: processed securely by our payment providers. We do not store your full card number on our servers.
• Automatic information: such as your IP address, device and browser type, and the pages you view, collected through cookies and similar technologies.

How we use your information

We use your information to:

• Process, fulfill, and ship your orders.
• Send order confirmations, shipping updates, and respond to your questions.
• Prevent fraud and keep our store secure.
• Improve our products, website, and customer experience.
• Send marketing emails only when you have opted in. You can unsubscribe at any time.

Cookies and tracking

We use essential cookies to run the store (such as your cart) and optional analytics and marketing cookies to understand how the site is used. You can manage or disable cookies through your browser settings, though some features may not work without essential cookies.

How we share information

We share personal information only with trusted parties who help us run the store, such as payment processors, shipping and fulfillment partners, email providers, and analytics services, and only as needed to provide their service. We may also disclose information when required by law or in connection with a business transfer.

Data retention

We keep your information for as long as needed to fulfill orders and to meet legal, tax, and accounting requirements, after which it is securely deleted or anonymized.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal data, and to opt out of marketing. To make a request, email us at contact@miniature-house.com and we will respond in line with applicable law.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

Children’s privacy

Our store is not directed to children under 16, and we do not knowingly collect their personal information.

International visitors

We are based in the United States, and your information may be processed there. By using our store, you understand your data may be transferred to and processed in the United States.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a new effective date.